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Customer Experience Co-Worker - Part Time

Customer Experience Co-Worker - Part Time

293798BR

Hyderabad

It takes a dream to create a successful business idea....It takes people to make dreams a reality.
 
Working at the IKEA Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it! At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
 
We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals. We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too. To start growing with IKEA, take a look at our different roles and available jobs.

ABOUT THE JOB 

We are looking for Co-Worker who excited to meet customers during busy weekends and help them achive an enjoyable, convenient and successful shopping and buying experience. That leads to increased sales and sustained long-term profitability. The main responsibilities is to ensure satisfied customers, develop and execute sales steering and selling the IKEA way.

YOUR ASSIGNMENT Your tasks will include:

  • Secure the most optimized availability of stocks by completing the replenishment in the most efficient, commercial and safe way possible before the store opens.
  • Secure the Goods flow operations necessary for preparing/Picking orders for Customers
  • Ensure Customer Check out areas is effectively managed by efficient Payment experience.  
  • Utilize the cash tills to accurately register products and register payment from customers as per given routines
  • Optimize relationship with our Customers when they pay for product, inorder to drive increased customer satisfaction.
  • Keep your area of responsibility on shop floor clean, tidy, priced and full stocked and ensure that IKEA basic merchandise standards are in place at all times to give customer consistent chopping experience
  • Convey your passion for IKEA products and actively learn about their features and benefits, and you share this knowledge with your customers and colleagues.    
  • Actively offer all the services available in the IKEA store to help customer make informed choices, which results in better shopping experience for customers.
  • Build awareness and take ownership about the IKEA social and environmental commitment and know how you can contribute to sustainability 

YOUR PROFILE Your knowledge, skills and experience include:
 

  • Passionate to work with teams and interact with customers
  • Able to Read, write and speak English, Regional language skills will be an advantage  
  • Business-minded and result-driven with a customer focus
  • Enthusiastic and able to work with others in a team
  • Ability to take personal initiatives
  • Confident in approaching and talking to people in a proactive manner
  • Experience of working in a customer- and commercial-oriented business.
  • We equally promote applications from fresher who are excited to work in customer facing environment and grow with IKEA personally & professionally
  • At IKEA we look forward to work with Diverse Co-worker and actively looking applications from female applicants

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.