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Sales Reconciliation Specialist

Sales Reconciliation Specialist





It takes a dream to create a successful business idea....It takes people to make dreams a reality. 

Working at the IKEA Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 coworkers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it! At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour. We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals. We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too. To start growing with IKEA, take a look at our different roles and available jobs.


We are currently looking for a Sales Reconciliation Specialist to join our IKEA Indian team in Bangalore.



Finance is an integrated business partner in securing long term profitable growth. Finance takes overall responsibility to develop Finance in line with IKEA Group’s need and strategies, and support IKEA in achieving the objectives of Growing IKEA together 2020: 

  • To be leader in life at home
  • Growth and sustained long term profitability
  • A better IKEA

Within Finance, the purpose of Accounting & Reporting is to provide timely, accurate, relevant, comparable and understandable financial information. 



The purpose of the Sales Reconciliation Co-worker is, on a daily basis, to secure the operational sales and safe reconciliation for the stores/ service office. It includes securing that the received funds, in different types of payments and the expected payment, i.e. receipt, are corresponding, completed, authorised in case of differences and correctly booked to a book keeping system. Safe reconciliation includes securing that the safe in and out payments are balancing, authorised in case of differences and correctly booked to the book keeping system. 

The Sales Reconciliation co-worker aims:

  • To secure a high quality, standardisation and efficiency, in the From Customer Payment to Accounting process.  
  • To support the stores/service office, via or together with the Receive Payment responsible, to optimise the routines and handling of the end-to-end process. It also includes acting as a link between Accounting and Tax demands and the store/service office.
  • To interacts with the global business support specialist to support global development of the application as well as the global support organisation in case of issues or defects.




Perform daily safe and sales reconciliation:


  1. Secure correct input data via supporting cash administration in the store to follow agreed routines  regarding: o registration and reporting of sales and declared funds o keeping track of and register issues with vouchers etc.
    • EOD all systems o correct safe content and reporting.
    • Controlling in- and outgoing cash flow


2. Process sales reconciliation:

o Secure all data uploaded

  • verify automatic upload
  • collect and upload all data from systems where bulk upload is needed
  • collect and upload data from manual sources

 o Reconcile

  • identify cashier- and safe variances
  • investigate and identify causes  
  • make relevant adjustments and corrections based on dialogue with Cash Office/Frontliners or payment service providers.
  • Review/verify outcome of reconciliation
  • Secure authorisation and follow up by store BN or delegate in case of differences.
  • In case of issues with booking to CODA, handle coordination with Accounting (local in country), APAM and Group Accounting. 


Secure high quality, standardisation and efficiency in the From Customer Payment to Accounting process.  

  • Secure that trends and reasons for differences, on cashier and tender level, are analysed and needed actions are identified. 
  • Supporting the stores/service office, via or together with the Receive Payment responsible, to optimise the routines and handling for the end-to-end process. 
  • Perform or have knowledge about accounting/tax/reporting routines needed in the end-to-end process to enable simplifications and improvements if possible • Report incidents and defects to the global support organisation
  • Participate in dialogue about improvement potentials and savings, as well as follow up of implemented changes, with the global support organization. 


  • 3.Teamwork and development:
    • Work pro-actively (together) within the Finance team  and give an active contribution to the implementation of the department plan
    • Work pro-actively (together) with the Receive Payment Responsible as a change driver for the improvements needed to reach efficiency and effectiveness in the From Customer Payments to Accounting process. 
    • Is responsible for own development and active preparation of performance review and active contribution to development activities.


  • 4.Communication and information:
    • Informs accounting manager about daily operation and discusses ways to improve
    • Regular discussion with colleagues about how to improve
    • Active contribution to department meetings
    • Is aware of department plan and other relevant information

Informs Receive Payment responsible about daily operation and discusses ways to improve and together secures alignment with store BN, Customer relations dept., IKEA Food and other stakeholders.




  • Bachelor's degree in Accounting / Finance  
  • Upto two years of accounting/auditing experience
  • Understanding the receive payment process/cash flow
  • Experience of handling receipts and sales is preferred
  • Potential management/ leadership skills 


  • Busines partner/Customer Focus
  • Process Management 
  • Detailed Oriented 
  • Project Management 
  • Change management 
  • Independent 
  • Learning and Self Development 
  • Self Awareness 
  • Problem Solving and Conflict Management 
  • Teamwork (refer to appendix)
  • Time management 
  • Drive for Result  


  • College degree or above 
  • Solid accounting/tax knowledge, working experience in finance is required
  • Fluent oral and written English 
  • Good computer skills especially Microsoft Excel, ability to work with lookups and pivot tables.
  • Experience in use of automated accounting systems
  • Strong communication and coordinating skills
  • Professional problem solving and knowledge sharing skills
  • Good time management skills
  • Good analytical skills
  • Quick learner
  • Ability to concentrate and work accurately.
  • Experience in use of automated accounting systems