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Operations Developer (Distribution Services)

Operations Developer (Distribution Services)



Area Transport & Services is a part of IKEA Distribution Services and is responsible for the steering, co-ordination and development of IKEA transportation and services. This means creating and maintaining sustainable Transport & Services set-ups in close cooperation with external business partners as well as the internal actors in the IKEA Supply Chain and Retail organization.

Your tasks will include:

  • Is responsible for establishing, maintaining and optimizing efficient logistic set up with ESP operations
  • Is responsible for execution and follow up agreed/signed contracts in assigned market and monitoring of compliance of working methods
  • Is responsible for minor renegotiations in regards to non-contractual aspects, like adjusting delivery areas and service levels
  • Is responsible to agree and set service and capacity with service provider in correlation with given forecast
  • Is responsible for monitoring and improving the operational performance of service providers in designated market as well as working pro-actively together with relevant stakeholders
  • Is responsible for developing service providers according to Supplier Development Process (SDP)
  • Is responsible for IWAY compliance and development for alternative fuel and technology with my service provider
  • Trains and advices service providers in working methods and integrated IT solution, together with other stakeholders
  • Actively builds networks, encourage clear communication and cooperation with service provider and other IKEA stakeholders in market, sharing goals and ambitions that will support the overall business development
  • Participate in sourcing projects to contribute with local operational and market knowledge

Your knowledge, skills and experience include:

  • University degree in logistics, economics, business administration or relevant working experience
  • Good knowledge of functions within Supply Chain and Retail and how they contribute to the process
  • Knowledge and experience of meeting and interacting with external partners
  • Understanding of customer needs/expectations and experiences
  • Experience in developing ways of working and development of service providers and projects
  • Have analytics skills and network building abilities
  • Knowledge of the legislations/regulations governing the transport & service industry and experience from contract management

IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.