It takes a dream to create a successful business idea....It takes people to make dreams a reality.
Working at the IKEA Group means that you are part of an inspiring, fun and fast-paced environment. We’re the world’s largest home furnishing retailer, with 155,000 co-workers and operations in 43 countries, but we value working in a non-bureaucratic way. Here you can always be yourself. In fact, we actively encourage it! At IKEA, we respect each other, our differences and are open to everyone making a contribution. So no matter where you work in the world, you’ll most likely rub shoulders with a diverse group of people – with different backgrounds, special skills and a quirky sense of humour.
We offer exceptional career and learning possibilities at IKEA. Our co-workers are encouraged to try different roles, and many change between functions and countries several times in their careers. You can design your own career path according to your development plan and future goals. We believe in every co-worker’s ability to develop. Because as you grow, IKEA grows too. To start growing with IKEA, take a look at our different roles and available jobs.
We are looking for Kitchen Co-workers to join our IKEA Mumbai team at our upcoming store
PURPOSE OF JOB
To understand the needs of the customers and plan & design affordable, inspiring and functional Kitchen & Bathroom solutions for our customers. You will support customers in the IKEA store to explain how the unique IKEA kitchen & bathroom range can help design their dream home, and you will inspire all customers to want to purchase an IKEA kitchen or bathroom.
You actively work towards fulfilling the four tasks of the IKEA
Using your specialist knowledge to deliver highly functional, well designed kitchen & bathroom layouts for your customers. You will secure a fantastic customer shopping experience throughout all aspects of the planning process.
Working on the shop floor, actively approaching customers who you see require help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
Convey passion about the IKEA kitchens & bathrooms range and actively learn about their features and benefits. You will stay up to date on all kitchen trends & styles on the market. You share this knowledge with customers and colleagues.
Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
Able to read, write and speak confidently in English. Additional regional language will be an advantage
You have proficient computer skills and an ability to learn about all technical aspects of the IKEA kitchens & bathrooms range.
You have an interest & passion in home furnishing, and kitchens & bathrooms in particular. Previous experience in designing kitchens and/or bathrooms will be an advantage.
You have a passion for working with and helping customers. You have an understanding of customer behaviours, and how to adapt your selling style to individual customers.
You have a flexible, hands-on approach to tasks & responsibilities. You are enthusiastic and able to work with others in a large team.